Q: How do I tell which size fits the patient?
A: You can consult our Sizing chart here, and from there, estimate which clothing size you'd need. If you're unsure whether
for example you should order a number 2 or a number 3 for a specific dog, we'd recommend going for the larger size.
Q: Which model should I buy?
A: Some veterinarians prefer Model 1, and some prefer Model 2. We do recommend trying them both to see which best fits your needs.
Q: Do you offer darker colors?
A: Unfortunately, no. The colors are light to allow for rapid detection of any discharges (such as blood or pus).
Q: How should my first order look like?
A: We recommend ordering one suit of each size and reordering as needed and adjusting according to the size of your patients. We also recommend trying both models to see which model is preferred by your clinic and its patients. We do also offer Samples.
Q: How do I place an order?
A: We only sell our products directly to veterinary clinics. To place an order, you can simply contact us by E-Mail, our Contact Form, or give us a call at 954-800-4966. We can then send a link to our order form by which you can reorder as needed.
Q: What should I do if I don't have a logo?
A: You may place orders without logos, or we can have our art department create one free of charge.
Q: Do you offer bulk discounts?
A: We do offer bulk discounts for orders upwards of 100 pieces. For more information on bulk discounts, please e-mail us at firstname.lastname@example.org
Q: What is the turnaround time?
A: Due to the customization process, it can take up to 10 business days to receive the order you've placed.
Q: What payment methods do you offer?
A: Currently we accept Checks (Net 30 days), Credit Cards, and PayPal.
Q: Why did i not receive an order confirmation?
A: If you placed an order through our Order Form, you should receive an automatic reply confirming your order. If you placed an order through the phone or by e-mail, you can expect to receive confirmation within 24 hours after placing the order. Please check your spam box as automatic replies might be filtered as spam.
Q: What address should I send checks to?
A: Checks should be sent to -- PetVet Wear - 12080 SW 127th Ave Ste B-1 #179 - Miami, FL 33186 USA